PAIWS_W026

Event name: PAIWS_W026
Event text: Media Server Outcall Web Service returned INVALID SESSION ID. Media Server = {0}, Session ID = {1}
Event level: Warning event. No alarm is generated.
Trigger component: Outcall web service

Problem description

{0} - The name of the Media Server.

{1} - The session ID.

The Media Server Outcall web service could not locate a valid session that matched the session ID in the SendCCXMLEvent request.

Proposed Solution

About this task

Verify that the customer application sends the same session ID with the SendCCXMLEvent request that it received when responding to the LaunchCCXML request.