Event name

PAIWS_W033

Event text

There were {0} occurrences of the PAIWS_016 warnings logged for no resources in the last hour.

Event level

Warning event. No alarm is generated.

Trigger component

Application interface web service

Problem description

The Application interface web service could not locate Outcall resources to process the LaunchVXML or LaunchCCXML request.

Proposed Solution

Procedure

  1. Use the QueryResources request to determine when resources can become available.
  2. Wait for resources to become available to the customer application, and then try the request again.