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PAIWS_W037
- Event name
-
PAIWS_W037
- Event text
-
Failed to communicate with the MMS Web Service, MMS = {0}
- Event level
-
Warning event. No alarm is generated.
- Trigger component
Application interface web service
Problem description
{0} - The name of the Multimedia Server
Avaya Experience Portal failed to communicate with the MMS web service on the Multimedia Server that is specified in the event message.
Proposed Solution
Procedure
- Log in to the EPM.
- From the left pane, select System Monitor.
- Verify that the Multimedia Server specified in the message is in the Running state.