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PASR_00008
- Event name
PASR_00008
- Event text
Caught an unknown exception!
- Event level
Error event. No alarm is generated.
- Trigger component
ASR provider that runs within the Media Server SessionManager process
Problem description
The ASR server encountered an unknown exception.
Proposed Solution
Procedure
- Call into the Avaya Experience Portal system to ensure that the system is functioning properly.
- On the EPM, verify that the ASR server configurations are correct.