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PAVB_00165

Event name

PAVB_00165

Event text

Failed opening cache entry for URL {0}

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

{0} - The name of the URL.

The VoiceXML interpreter failed to open a cache entry.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.