Event name

PAVB_00169

Event text

Failed closing cache stream with return code = {0}

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

{0} - The return code.

The VoiceXML interpreter failed to close a cache stream due to an error in the stream handle.

Proposed Solution

Procedure

  1. Check the memory usage on the Media Server to ensure that there is sufficient memory.
  2. Check all relevant error messages in the log files.
  3. If the problem persists, contact Avaya Technical Support.