Event name

PAVB_01019

Event text

Cache entry invalidated or open by another thread

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The VoiceXML interpreter failed to open the stream for reading due to an invalid cache entry or a missing cache file.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.