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PAVB_01046

Event name

PAVB_01046

Event text

Failed unlocking cache entry mutex

Associate alarm name

N/A

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The VoiceXML interpreter was unable to release the lock that was acquired to process the cache entry.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.