Event name

PAVB_01058

Event text

Failed locking the cache entry table mutex for reading

Associate alarm name

N/A

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The VoiceXML interpreter was unable to acquire the cache entry table lock for reading operation.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.