Event name

PAVB_01077

Event text

Invalid cache pool pointer

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The VoiceXML interpreter encountered an invalid pointer when accessing the global cache pool.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.