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PAVB_03024
- Event name
PAVB_03024
- Event text
Platform call returned an inactive grammar
- Event level
Error event. No alarm is generated.
- Trigger component
Media Server vxmlmgr process
Problem description
The platform has returned a reference to an inactive grammar. A valid recognition result from the Media Server platform must contain a reference to an active grammar.
Proposed Solution
Procedure
- Check related error messages in the log files.
- If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.