Event name

PAVB_03025

Event text

Platform call returned a non-existent grammar

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The Media Server platform has returned an invalid grammar reference. A valid recognition result from the platform must contain a reference to an active grammar.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.