PAVB_03026

Event name: PAVB_03026
Event text: Record call to platform failed. return code = {0}
Event level: Error event. No alarm is generated.
Trigger component: Media Server vxmlmgr process

Problem description

{0} - The error code.

A call from the VoiceXML interpreter to the Media Server platform to record user utterance has failed and an error is returned. The MIME type of the recording was not supported on the Media Server platform.

Proposed Solution

Procedure

Check the recording MIME type in the speech application to ensure that it is supported on the Media Server platform.