Event name

PAVB_03027

Event text

Platform returned an invalid result from recording

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The Media Server platform created a recording result structure and returned the structure to the VoiceXML interpreter. This event was triggered when the result structure was invalid due to incorrect platform implementation.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.