Event name

PAVB_03029

Event text

VXIVectorGetElement failed to return answer

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The recognition result did not contain an answer object due to the Media Server platform implementation error.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.