Event name

PAVB_03047

Event text

Received a fatal exception. Description = {0}

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

{0} - The name of the exception.

The VoiceXML interpreter has sent a fatal exception and the application execution was terminated. The following are possible reasons for the exception:

  • The recording was too long. The maximum recording duration is one hour.

    An application error.

  • A VoiceXML interpreter internal error.

  • Platform resource errors, such as ASR server or TTS server was not available.

Proposed Solution

Procedure

  1. Check the speech application for the error condition that was indicated in the event message.
  2. Check the Media Server for the availability of the resource, if that was indicated in the event message.