Event name

PAVB_03154

Event text

Unexpected return value from platform in recording. return code = {0}

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

{0} - The return code.

The Media Server platform has returned an unexpected return code to the VoiceXML Interpreter while recording user utterance.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.