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PAVB_03172
- Event name
PAVB_03172
- Event text
Failed locating VoiceXML form element associated with the recognition answer
- Event level
Error event. No alarm is generated.
- Trigger component
Media Server vxmlmgr process
Problem description
The recognition result from the Media Server platform contained grammar reference to an invalid VoiceXML form element.
Proposed Solution
Procedure
- Check related error messages in the log files.
- If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.