Event name

PAVB_03175

Event text

Recognition utterance from the platform is not of string type

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The user utterance in the recognition result from the Media Server platform was not a string. This could be caused by the Media Server platform implementation error.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.