Event name

PAVB_03180

Event text

Illegal recognition result from platform

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The recognition result retuned by the Media Server platform was invalid.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.