Event name

PAVB_03306

Event text

Call to platform to create a grammar returned an invalid grammar pointer

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

A call to create a grammar to the Media Server platform failed and returned an invalid grammar reference to the VoiceXML interpreter.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.