Event name

PAVB_03331

Event text

Telephony disconnect failed with return code {0}

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

A call to the platform to disconnect the call has failed with an error code that was specified in the event message.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.