Event name

PAVB_03334

Event text

Could not retrieve size of document at URL: {0}

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

{0} - The name of the URL.

The VoiceXML interpreter failed to get the document size for the URL that was specified in the event message due to invalid http response for the URL that contained the "Content-length" header.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.