Event name

PAVB_06017

Event text

Failed to create grammar from URI: {0}. Platform returned invalid (NULL) grammar

Event level

Error event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

{0} - The name of the URL.

The rec module failed to create a grammar object from the URL due to a platform failure.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.