Event name

PAVB_06018

Event text

Couldn't get a valid input mode from recognizer. Grammar loading might have failed.

Event level

Warning event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The rec module failed to get a valid input mode from the platform.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.