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PAVB_06019
- Event name
PAVB_06019
- Event text
Recognize call to platform failed. return code: {0}
- Event level
Error event. No alarm is generated.
- Trigger component
Media Server vxmlmgr process
Problem description
The Media Server platform returned an error when performing a speech recognition.
Proposed Solution
Procedure
- Check related error messages in the log files.
- If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.