Event name

PAVB_07021

Event text

AVBtelTransferBridge: Couldn't get a valid input mode from recognizer. Grammar loading might have failed.

Event level

Warning event. No alarm is generated.

Trigger component

Media Server vxmlmgr process

Problem description

The telephony module failed to obtain a valid input mode from the platform during a bridge transfer.

Proposed Solution

Procedure

  1. Check related error messages in the log files.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.