Event name

PBUD_00101

Event text

Failed to update backup server configuration.

Event level

Information event. No alarm is generated.

Trigger component

Avaya Experience Portal Backup

Problem description

Failed to update and save backup server configuration to the Database.

Proposed Solution

Procedure

  1. Review failed messages in the log report.
  2. Check if the Postgres service is running and verify the EP DB contains backup related table.
  3. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.