Event name

PBUD_00111

Event text

Backup DB Error: DB Driver not found.

Event level

Error event. No alarm is generated.

Trigger component

Avaya Experience Portal Backup

Problem description

Backup DB Error: DB Driver not found.

Proposed Solution

Procedure

  1. Review failed messages in the log report.
  2. Check if the EP lib include valid version of Postgres DB driver.
  3. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.