Event name

PBUD_00114

Event text

Backup DB Error: Caught SQL Exception.

Event level

Error event. No alarm is generated.

Trigger component

Avaya Experience Portal Backup

Problem description

Backup DB Error: Caught SQL Exception.

Proposed Solution

Procedure

  1. Review failed detailed messages in the log report.
  2. Verify if Postgres is running. If yes, verify if the table vpBackupPams exits in EP database.
  3. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.