Event name

PBUD_00121

Event text

Error loading Experience Portal backup properties.

Event level

Error event. No alarm is generated.

Trigger component

Avaya Experience Portal Backup

Problem description

Error loading Experience Portal backup properties that include custom components.

Proposed Solution

Procedure

  1. Mostly likely, the custom components contain invalid entries. Try to verify and reconfigure entries from the Custom Components page.
  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.