- Event name
-
PCDH_00018
- Event text
-
Could not download report data from CDH web service. Media Server {0} may require upgrading.
- Event level
-
Information event. No alarm is generated.
- Trigger component
Avaya Experience Portal logging issues
Problem description
{0} - The name of the Media Server.
Avaya Experience Portal could not download report data from the CDH web service. The specified Media Server might require upgrading.
Proposed Solution
Procedure
Verify that the Media Server has been upgraded to a version that
matches the version that is installed on the EPM.