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PCDH_00018

Event name

PCDH_00018

Event text

Could not download report data from CDH web service. Media Server {0} may require upgrading.

Event level

Information event. No alarm is generated.

Trigger component

Avaya Experience Portal logging issues

Problem description

{0} - The name of the Media Server.

Avaya Experience Portal could not download report data from the CDH web service. The specified Media Server might require upgrading.

Proposed Solution

Procedure

Verify that the Media Server has been upgraded to a version that matches the version that is installed on the EPM.