Event name

PCDH_00024

Event text

Transcript file not found error {0}

Event level

Error event. No alarm is generated.

Trigger component

Avaya Experience Portal logging issues

Problem description

{0} - The error message.

The session transcription or utterance file might not exist due to one of the following:

• The transcription or utterance file did not exist.

• Multiple attachments of transcriptions.

• The file with a specific session ID did not exist.

• Multiple attachments of utterance.