Event name

PCDH_00028

Event text

Scheduled report output has been generated. Exception occurred while sending email for scheduled report {name}

Associate alarm name

QCDH_00028

Event level

Error event. No alarm is generated.

Trigger component

Scheduled report

Problem description

{name} – Name of the scheduled report.

The e-mail notification for the specified scheduled report could not be sent.

The error details from the SMPT server are listed in the event.

Proposed Solution

About this task

The details of the error generated by the SMTP server are listed in the event.

Procedure

  1. Check the settings configured under EPM Servers > Email Server Settings.
  2. Ensure that a valid network connection is available to the SMTP server from the EPM.