Event name

PCDH_00104

Event text

Start date {0} > current Date {1}. Retried {2} times and failed.

Event level

Error event. No alarm is generated.

Trigger component

Avaya Experience Portal logging issues

Problem description

{0} - The invalid start date.

{1} - The current date.

{2} - The number of retries.

The requested start date is bigger than the current date. The requested start date was either invalid or the GMT time change has caused a glitch during the one-minute download. For example, 5:00 p.m. PDT is equivalent to 00:00 GMT for the next day. This error event is logged when web services failed to process the request after retrying the query up to three times.

The CDH client will resend the request.