Event name

PCRS_00002

Event text

Database error occurred inserting record with error: {0}

Event level

Error event. No alarm is generated.

Trigger component

Experience Portal Carrier service

Problem description

{0} - The exception message.

The Experience Portal Carrier Service has caught an exception when trying to insert a record to database.

Proposed Solution

Procedure

  1. Verify that:

    • Postgres is running.

    • Enough disc space is available.

  2. If you cannot resolve the issue from the information in the error messages, contact Avaya Technical Support.