Event name

PCXI_00003

Event text

No IPC connection, function: {0} failed.

Event level

Warning event. No alarm is generated.

Trigger component

Media Server CCXML process

Problem description

The interprocess communication connection failed, or a connection to the SessionManager could not be established.

Proposed Solution

Procedure

  1. Stop and restart the Media Server from the EPM.
  2. If the problem persists, contact Avaya Technical Support.
    Note:

    Before contacting Avaya Technical Support, reproduce the problem by setting the CCXML tracing to Finest.