Event name

PCXI_00007

Event text

Error connecting to IPC channel {0}! Code: {1}

Event level

Warning event. No alarm is generated.

Trigger component

Media Server CCXML process

Problem description

{0} - The interprocess communication channel that encountered an error.

{1} - Error code.

The CCXML interpreter could not connect to the SessionManager through the interprocess communication library.

Note:

Powered by OktopousTM ccXML Interpreter.

Proposed Solution

Procedure

  1. Stop and restart the Media Server from the EPM.
  2. If the problem persists, reboot the Media Server.
  3. Contact Avaya Technical Support.
    Note:

    Before contacting Avaya Technical Support, try to reproduce the problem by setting the CCXML and SessionManager tracing to Finest.