Event name

PCXI_00009

Event text

Empty log slot! Logging session {0} to the global slot.

Event level

Warning event. No alarm is generated.

Trigger component

Media Server CCXML process

Problem description

{0} - Number of the logging session.

The SessionManager sent an empty or invalid log slot name to the CCXML interpreter. The empty or invalid session was logged to the global slot.

Note:

Powered by OktopousTM ccXML Interpreter.

Proposed Solution

Procedure

  1. Review the errors or the trace log entries in the SessionManager.
  2. Contact Avaya Technical Support.
    Note:

    Before contacting Avaya Technical Support, try to reproduce the problem by setting the CCXML and SessionManager tracing to Finest.