- Event name
PLICE00003
- Event text
{4} license has expired on {0, date, medium} at {1, time, long}. Grace period for this license ended on {2, date, medium} at {3, time, long}.
- Associate alarm details
Name: QLICE00003
SNMP Trap ID: 17003
- Event level
Fatal event.
Critical alarm is generated by default. You can change the severity for this alarm by logging on to Experience Portal Manager and using the Alarm Codes page.
- Trigger component
Avaya Experience Portal Licensing Module
Problem description
{0} – The date when the license expired.
{1} – The time when the license expired.
{2} – The date when the grace period ended.
{3} – The time when the grace period ended.
{4} – The licensed product name.
The expiration date specified by the license for the specified product has expired. For subsequent failures, Information event PLICE00008 will be generated until the problem is resolved.
Proposed Solution
Procedure
- Verify that the license for the specified product has expired.
- Renew the license for the specified product with Avaya.
- Contact Avaya Technical Support if the above actions do not fix the problem.