Event name

PLICE00021

Event text

{2} license will expire on {0, date, medium} at {1, time, long}.

Associate alarm name

Name: QLICE00021

SNMP Trap ID: 17902

Event level

Warning event.

Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Avaya Experience Portal Licensing Module

Problem description

{0} - The date when the license will expire.

{1} - The time when the license will expire.

{2} – The licensed product name.

The specified product license is going to expire. For subsequent failures, the information event PLICE00022 is generated.

Proposed Solution

Procedure

  1. Verify that the Avaya Experience Portal license is going to expire.
  2. Renew the Avaya Experience Portal license with Avaya before the license expires.
  3. If you cannot correct the problem, contact Avaya Technical Support.