PLICE00028

Solution

1. Verify that the URL of the license server is correct.
2. Download the WebLM server security certificate.

   To download the Enterprise WebLM OVA server security certificate, do the following:

   1. Log into the WebLM server.

   2. Download the certificate presented to the browser.

      	Note:
      	In your Chrome browser, you can click View Certificate under More Tools > Developer Tools > Security.

   3. Save the Base-64/PEM formatted file to the weblm_server_certificate.pem file.

   To download the System Manager WebLM Server security certificate, do the following:

   1. Log in to System Manager by entering https://<system-manager>/SMGR.

   2. Open a new tab in the same browser or update the URL in the tab to https://<system-manager>:52233/WebLM/LicenseServer.

   3. Download the certificate presented to the browser.

      	Note:
      	In your Chrome browser, you can click View Certificate under More Tools > Developer Tools > Security.

   4. Save the Base-64/PEM formatted file to the weblm_server_certificate.pem file.

3. To import WebLM server security certificate into WebLM client’s truststore, do the following:
   1. Log into the Primary EPM Linux console as a user with root privileges.
   2. Download the certificate to the Primary EPM.

      For example, weblm_server_certificate.pem.

   3. Run the following command:

      $JAVA_HOME/bin/keytool -keystore $CATALINA_HOME/webapps/VoicePortal/WEB-INF/lib/trusted_weblm_certs.jks -importcert -v -alias weblmserver01 -file <file location>/ weblm_server_certificate.pem

      Where, 01 is a random number.

   4. Specify the keystore password and confirm the import.
   5. Restart the EPM service by entering the /sbin/service vpms restart command.

      Verify that the WebLM client is able to communicate with the WebLM server.