Event name

PMMGR00006

Event text

MediaManager received fatal error from subsystem {0}, resetting process.

Event level

Error event. No alarm is generated.

Trigger component

Media Manager process which includes EndPointMgr and VideoMgr

Problem description

{0} - The component, EndPointMgr or VideoMgr, reporting the fatal error.

This is a fatal error that can only be recovered by restarting the Media Server.

Proposed Solution

Procedure

  1. Restart the Media Server.
  2. If the above action does not correct the problem, contact Avaya Technical Support.