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POMS_00011
- Event name
POMS_00011
- Event text
Failed sending Stop command to {0}
- Event level
Error event. No alarm is generated.
- Trigger component
Experience Portal Manager
Problem description
System could not send Stop command to Media Server.
The Media Server ignored the Stop command.
{0} - The Media Server that is being stopped.
Proposed Solution
Procedure
- Verify that the Media Server is communicating properly with the EPM.
- Manually reboot the Media Server.
- Execute the Stop command again.
- If the problem persists, restart the EPM.
- Execute the Stop command again.