 |
POMS_00017
- Event name
POMS_00017
- Event text
Failed sending Reboot command to {0} with error {1}
- Event level
Error event. No alarm is generated.
- Trigger component
Experience Portal Manager
Problem description
{0} - The Media Server that is being rebooted.
{1} - Error returned by the Media Server or Web Services.
The system could not send the Reboot command.
The Media Server ignored the Reboot command.
Proposed Solution
Procedure
- Verify that the Media Server is communicating properly with the EPM.
- Manually reboot the Media Server.
- Execute the Reboot command again.
- If the problem persists, restart the EPM.
- Execute the Reboot command again.