- Event name
POMS_00039
- Event text
Unknown state ({0}) received from the "{1}" Media Server withcurrent state ({2}) and EPM requested state ({3})
- Associate alarm name
QOMS_00039
- Event level
Error event.
Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.
- Trigger component
Experience Portal Manager
Problem description
{0} - The state that is held by EPM for the Media Server (numeric value).
{1} - The name of the Media Server.
{2} - The state that is reported by Media Server.
{3} - The new EPM state.
When the EPM starts up, it cannot retrieve the Media Server current state.
Proposed Solution
Procedure
Restart the Media Server.