- Event name
POMS_00051
- Event text
{0} - Failed getting instance of configuration database (SDM) Manager
- Associate alarm details
Name: QOMS_00051
SNMP Trap ID: 17143
- Event level
Error event.
Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.
- Trigger component
Experience Portal Manager
Problem description
{0} - The routine reporting the exceptions
The Avaya Experience Portal system could not access the configuration database object.
Proposed Solution
Procedure
- Restart Tomcat.
- If the problem persists, reinstall the EPM.