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POMS_00051

Event name

POMS_00051

Event text

{0} - Failed getting instance of configuration database (SDM) Manager

Associate alarm details

Name: QOMS_00051

SNMP Trap ID: 17143

Event level

Error event.

Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Experience Portal Manager

Problem description

{0} - The routine reporting the exceptions

The Avaya Experience Portal system could not access the configuration database object.

Proposed Solution

Procedure

  1. Restart Tomcat.
  2. If the problem persists, reinstall the EPM.