Event name

POMS_00081

Event text

{0} - Error deleting performance data before {1} from database with error {2} "{3}"

Associate alarm details

Name: QOMS_00081

SNMP Trap ID: 17165

Event level

Error event.

Major alarm is generated by default. You can change the severity for this alarm by logging in to Experience Portal Manager and using the Alarm Codes page.

Trigger component

Experience Portal Manager

Problem description

{0} - The routine reporting the exception.

{1} - The date before which all data is deleted.

{2} - The database error.

{3} - The text representing the database errors.

The EPM encountered problems while purging configuration data from the database.

Proposed Solution

Procedure

  1. Restart the Postgres database.
  2. Restart Tomcat.
  3. If the problem persists, restore the database from a backup.
  4. If the problem persists, reinstall the EPM.
    Note:

    The performance data that is generated after the backup will be lost.