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POMS_00086

Event name

POMS_00086

Event text

{0} - Exception occurred while waiting for Media Server poll "{1}"

Event level

Error event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - The routine reporting the exception.

{1} - The text representing the exception.

The Avaya Experience Portal system encountered problems while waiting for the Media Server to respond to polling request.

Proposed Solution

Procedure

  1. Restart Tomcat.
  2. If the problem persists, reinstall the EPM.