Event name

POMS_00103

Event text

Failed sending List Stations to {0} with error {1}

Event level

Information event. No alarm is generated.

Trigger component

Experience Portal Manager

Problem description

{0} - The Media Server with the stations.

{1} - The error that occurred attempting to list stations.

The Avaya Experience Portal system encountered problems while retrieving stations that are provisioned on the Media Server.

Proposed Solution

Procedure

  1. Restart the Media Server from the EPM.
  2. If the problem persists, reboot the Media Server from the EPM.
  3. If you cannot reboot the Media Server from the EPM, manually reboot the Media Server.
  4. If the problem persists, reinstall the Media Server.